Telephone Etiquette and Sniper Selling BCL255
The importance of Telephone Etiquette and the secret to Sniper Selling
The Telephone Assassin is on a mission to get businesses talking again and stopping people from hiding behind their emails and social media. Anthony will be explaining the importance of telephone etiquette and why bringing a service-lead twist to “telemarketing” is so important and impact your telesales success. On the programme we discuss how Anthony gives people the confidence to pick up the phone and the skills to Make Every Call Count.
Telesales and Cold Calling
Engaging customers and prospects in the right way bring huge value to both parties. Helping business to find more opportunities and converting more enquiries into sales. Anthony doesn’t teach people how to sell, but simply shows them how to help their customers to buy
Who is Anthony Stears
Anthony is an international keynote speaker better known as “The Telephone Assassin”. He’s an author and is he often uses training to accelerate the learning process. After making calls for a huge range of business Anthony found himself as the sales and marketing manager for 5 different companies all at the same time. Because of this he realised that his growing waiting list of clients needed to be serviced too.
After working closely with an NLP master trainer he was able to teach people to “fish for themselves”, as he started to really understand the power of his communication style, and combined with the structure he had developed, Anthony began to run a Telemarketing Masterclass.
On the programme, Anthony Stears looks at:
- The importance of telephone etiquette
- The 3 simple stages to a successful call – how to apply them
- KPI’s that count – How to measure for success
- The power of research
You will understand how to:
- Have the confidence to pick up the phone
- Use proven techniques to disarm people and take control of your conversations
- Make grow your business and have lots of people thanking you for calling
Sales Training and Coaching BCL86
with Michael Graham
Sales success is closely tied to an individual’s passion for selling and Michael Graham – Senior Partner of MJB Graham Consultancy will talk you through building on team spirit to drive your company to the higher sales levels that you are aiming for through sales training and coaching.
Find out Sales Training and Coaching BCL224 with Michael Graham