Business Relationships should be Personal
Companies are often so busy looking for new business, they neglect to look after the customers and clients they already have that’s why ongoing Business Relationships are so important. Research shows a small investment in nurturing your business relationships can bring huge rewards. Communications speaker and consultant, Alastair Greener will show you how to make it personal and grow your business
Who is Alastair Greener
Alastair Greener – Communications Speaker and Consultant – With over 25 years’ experience presenting on television, video, radio and stage, Alastair helps corporate clients become more effective communicators.
As a Fellow of the Professional Speaking Association (PSA) he delivers a range of keynote speeches including Make Business Personal and Stop Paying Lipservice To Communication.
Having originally trained in the hospitality industry and spending 16 years in the Cruise Industry, Alastair has a unique insight into the value of true customer service.
With his company Present Yourself, he also leads insightful and interactive communication skills workshops in Confident Communication, Presentation Skills and Media Training.
On this edition of Business Connections Live, Alastair will show you:
- How to make your interactions with new and existing customers more personal
- You’ll learn how the quality of our communication makes more difference than the quantity
- You’ll find out how small gestures can make a huge impact
- How your customers can become your new brand advocates.
Learn the business fundamentals on how your business can:
- Grow with minimal investment
- Build the reputation of your brand
For more great information visit our Guests website or follow them on Social Media.
Website – http://www.presentyourself.co.uk
Twitter – @presentself
Facebook – PresentYourself
Instagram – PresentYourselfTraining
How to Enhance Customer Experience BCL216
with Gerry Brown
In this edition of Business Connection Live, we talk to Adrian Munn on the future trends that will potentially shape our world and the growing need for us to acknowledge the importance of Design Creativity and Innovation as key areas for educational investment. His talk will also touch on the promotion of overseas trade in the creative and digital sectors
Watch the show How to Enhance Customer Experience with Gerry Brown