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Is Customer Experience Drowning In A Sea Of Indifference? BCL197

Is Customer Experience Drowning In A Sea Of Indifference? On this edition of Business Connections Live Steve Hyland asks Gerry Brown, The Customer Lifeguard -  Is Customer Experience Drowning In A Sea Of Indifference? - Keeping it Afloat in an Ocean of Lip Service....

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Is Your Social Media Policy Too Harsh BCL196

Is Your Social Media Policy Too Harsh Is Your Social Media Policy Too Harsh On this edition of Business Connections Live Steve Hyland asks Nicky Kriel, Social Media speaker, trainer and consultant, if Social Media Policies are too harsh. When is a private post...

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Cyber Security And The Impact Of GDPR BCL 195

Cyber Security And The Impact Of GDPR On this edition of Business Connections Live Steve Hyland asks Mike Osborne, Executive Chairman of Databarracks and Linda Bazant, GDPR Specialist of LRB Consult Ltd about Cyber Security And The Impact Of GDPR This hot subject is...

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What are you talking about? BCL194

What are you talking about? BCL194 On this edition of Business Connections Live TV, we look at public speaking. We talk to Jeremy Nicholas speaker coach, MC & compere, after dinner speaker and radio and TV personality. Find out how to add humour to a presentation,...

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Slow Down To Gain More In Business BCL193

Slow Down To Gain More In Business On this edition of Business Connections Live Steve Hyland asks Jackie Jarvis, Business Coach on how to Slow Down To Gain More In Business and about her experience walking the Camino Routes and how the powerful messages she heard from...

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Leadership Lessons For Blue Collar Workers BCL192

Leadership Lessons For Blue Collar Workers On this edition of Business Connections Live Steve Hyland asks Hugo Heij, International Business Coach, Leadership Speaker, and Workshop Facilitator about Leadership Lessons For Blue Collar Workers  and his impressive...

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Cracking The Code Of High Performance Teamwork BCL191

Cracking The Code Of High Performance Teamwork On this edition of Business Connections Live Steve Hyland asks Nick Fewings is CEO of a learning and development company Ngagementworks about Cracking The Code Of High performance Teamwork and why effective teamwork is...

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Catching People Doing Things Right BCL190

Catching People Doing Things Right On this edition of Business Connections Live Steve Hyland asks Derek Williams, leading authority on employee engagement and customer service about Catching People Doing Things Right! Lack of employee engagement is costing the UK an...

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How To Keep Your Remote Workers Engaged BCL189

How To Keep Your Remote Workers Engaged On this edition of Business Connections Live Steve Hyland asks Iain Bell is Managing Director of Minted Box, How To Keep Your Remote Workers Engaged.  Where does the power lie in your business? You might suggest it’s with the...

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Mindfulness And The Art Of Change BCL188

Mindfulness And The Art Of Change Mindfulness And The Art Of Change On this edition of Business Connections Live Steve Hyland asks Philip Cox-Hynd, seasoned business consultant, author and mindfulness expert how combining hard-nosed business thinking with key concepts...

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How To Make Your Sales Team Perform Better BCL187

How To Make Your Sales Team Perform Better How To Make Your Sales Team Perform Better Frustrated your commercial people do not hit targets? Worried that despite all the motivation and investment, those responsible for revenue still do not bring enough business, fast...

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Effective Marketing In A Digital World BCL186

Effective Marketing In A Digital World On this edition of Business Connections Live Steve Hyland asks Grant Leboff, one of the UK’s leading sales and marketing experts, about Effective Marketing In A Digital World. The World Wide Web and the ubiquity of digital...

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Why Silence Is Never Golden In Business BCL185

Why Silence Is Never Golden In Business On this edition of Business Connections Live Steve Hyland asks Ian Dickson, International Business Speaker and Multi Award Winning Business Coach - Why Silence Is Never Golden In Business. How do you raise your profile encourage...

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The Secrets Of Fundraising Success BCL184

The Secrets Of Fundraising Success On this edition of Business Connections Live, we talk to Michael Graham and Luke Cruz from MJB Consultancy, an international investment consultancy. They will be talking about how to access different types of finance and some key...

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LinkedIn The Misunderstood Social Network BCL183

  Why LinkedIn Is The Misunderstood Social Network On this week's show, James Potter explains, Why LinkedIn Is The Misunderstood Social Network. If you are using LinkedIn to grow your business then this is a not to be missed live programme. LinkedIn is the...

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Logistics Growth In Today’s Business World BCL182

Logistics Growth In Today's Business World Logistics Growth In Today's Business World Samantha Earl,  General Manager Pertemps Driver Training, talks to Steve Hyland about how the responsibilities of the fleet operator.What are the key issues when recruiting drivers...

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Mindset Engagement High Performance BCL181

Mindset Engagement High Performance Mindset Engagement High Performance -  Mindset and engagement are fundamental for high performance Deborah will be talking about employee engagement and the impact employee motivation, wellbeing and involvement has on business...

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The Future Of Business Mentoring BCL181

The Benefits Of Mentoring The Benefits Of Mentoring Jonathan Pfahl will be discussing how everybody should have a mentor relevant to their professional work or business. You can be at an early stage of your business to a developed business but there is always room to...

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Secret To Big Business Success BCL179

Secret To Big Business Success On this edition of Business Connections Live, Steve Hyland talks to Gordon Tredgold International Business Speaker and Charles Bennett, a specialist in customer experience driven innovation, about The Secret To Big Business Success. They...

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Business Innovation For Growth BCL178

Innovation For Growth On this edition of Business Connections Live, Costas  Papaikonomou, one of the founding partners of The Happen Group talks to Steve Hyland about Business Innovation For Growth. Costas shares both sides of the equation revealing that size doesn’t...

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