Customer Experience Strategies That Work BCL173

<style><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> @import url(https://fonts.googleapis.com/css?family=Open+Sans); <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .in_forms{max-width:100%;margin:0px;font-family:\'Open Sans\',\'Helvetica Neue\',\'Arial\',sans-serif<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] -->.in_forms .in-group {padding:6px 0;color:#F9F4F4} <!-- [et_pb_line_break_holder] -->.in_forms .in-group input {<!-- [et_pb_line_break_holder] --> width: 100%;<!-- [et_pb_line_break_holder] --> padding: 12px 20px;<!-- [et_pb_line_break_holder] --> margin: 5px 0;<!-- [et_pb_line_break_holder] --> display: inline-block;<!-- [et_pb_line_break_holder] --> border: 1px solid #ccc;<!-- [et_pb_line_break_holder] --> border-radius: 4px;<!-- [et_pb_line_break_holder] --> box-sizing: border-box;<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.in_forms .button {<!-- [et_pb_line_break_holder] --> width: 100%;<!-- [et_pb_line_break_holder] --> background-color: #6E8DF2;<!-- [et_pb_line_break_holder] --> color: white;<!-- [et_pb_line_break_holder] --> padding: 14px 20px;<!-- [et_pb_line_break_holder] --> margin: 5px 0;<!-- [et_pb_line_break_holder] --> border: none;<!-- [et_pb_line_break_holder] --> border-radius: 4px;<!-- [et_pb_line_break_holder] --> cursor: pointer;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->input[type=submit]:hover {<!-- [et_pb_line_break_holder] --> background-color: #040595;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .in_forms .required{color:#EF4836}<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --></style><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><form id="signupForm4684" <!-- [et_pb_line_break_holder] -->class="in_forms " <!-- [et_pb_line_break_holder] -->action="https://www.intouchcrm.co.uk/app/api/dc/default.aspx?s=EBDB95E9-5AE8-43D4-B482-D54CD3B41433" <!-- [et_pb_line_break_holder] -->method="post" <!-- [et_pb_line_break_holder] -->onsubmit="return validateSignUpForm4684();"><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <div class='in_forms' <!-- [et_pb_line_break_holder] --> style='background-color:#2e4bf2;padding:10px;border-radius:10px;'<!-- [et_pb_line_break_holder] --> style="background-color: #2e4bf2;"><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <div class="in-group"><!-- [et_pb_line_break_holder] --> <label for="Firstname">First Name <span class="required">*</span><!-- [et_pb_line_break_holder] --> </label><!-- [et_pb_line_break_holder] --> <input name="Firstname" type="text" maxlength="250" /><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <div class="in-group"><!-- [et_pb_line_break_holder] --> <label for="Lastname">Last Name <span class="required">*</span><!-- [et_pb_line_break_holder] --> </label><!-- [et_pb_line_break_holder] --> <input name="Lastname" type="text" maxlength="250" /><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <div class="in-group"><!-- [et_pb_line_break_holder] --> <label for="EmailAddress">Email Address <span class="required">*</span></label><!-- [et_pb_line_break_holder] --> <input name="EmailAddress" type="text" maxlength="250" /><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!--<div class="in-group"><!-- [et_pb_line_break_holder] --> <label for="SocialTw">Twitter</label><!-- [et_pb_line_break_holder] --> <input name="SocialTw" type="text" maxlength="250" /><!-- [et_pb_line_break_holder] --> </div> --><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --><span style="display:none;"><!-- [et_pb_line_break_holder] --><input type="input" id="trap">  Leave me blank</span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <div class="in-group"><label><!-- [et_pb_line_break_holder] --> <span class="required">*</span> Required Field </label><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --><input class="button" <!-- [et_pb_line_break_holder] -->type="submit" <!-- [et_pb_line_break_holder] -->value="Click for more information" /><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --></form><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script type="text/javascript"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->var signupForm4684 = document.getElementById('signupForm4684');<!-- [et_pb_line_break_holder] -->var reg = /^([A-Za-z0-9_\-\.])+\@([A-Za-z0-9_\-\.])+\.([A-Za-z]{2,10})$/;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->function validateSignUpForm4684() {<!-- [et_pb_line_break_holder] -->if (signupForm4684['Firstname'].value == '') { alert('First Name is required.'); signupForm4684['Firstname'].focus(); return false; }<!-- [et_pb_line_break_holder] -->if (signupForm4684['Lastname'].value == '') { alert('Last Name is required.'); signupForm4684['Lastname'].focus(); return false; }<!-- [et_pb_line_break_holder] -->if (signupForm4684['EmailAddress'].value == '') { alert('Email Address is required.'); signupForm4684['EmailAddress'].focus(); return false; }<!-- [et_pb_line_break_holder] -->if(reg.test(signupForm4684['EmailAddress'].value) == false) { alert('Invalid Email Address format.'); return false; }if (signupForm4685['trap'].value != '') { return false; }<!-- [et_pb_line_break_holder] -->return true;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --></script><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->