Telephone Etiquette and Sniper Selling BCL255

The importance of Telephone Etiquette and the secret to Sniper Selling

The Telephone Assassin is on a mission to get businesses talking again and stopping people from hiding behind their emails and social media. Anthony will be explaining the importance of telephone etiquette and why bringing a service-lead twist to “telemarketing” is so important and impact your telesales success. On the programme we discuss how Anthony gives people the confidence to pick up the phone and the skills to Make Every Call Count.

Telesales and Cold Calling

Engaging customers and prospects in the right way bring huge value to both parties. Helping business to find more opportunities and converting more enquiries into sales. Anthony doesn’t teach people how to sell, but simply shows them how to help their customers to buy

Who is Anthony Stears

Anthony is an international keynote speaker better known as “The Telephone Assassin”. He’s an author and is he often uses training to accelerate the learning process. After making calls for a huge range of business Anthony found himself as the sales and marketing manager for 5 different companies all at the same time. Because of this he realised that his growing waiting list of clients needed to be serviced too.

After working closely with an NLP master trainer he was able to teach people to “fish for themselves”, as he started to really understand the power of his communication style, and combined with the structure he had developed, Anthony began to run a Telemarketing Masterclass.

On the programme, Anthony Stears looks at:

• The importance of telephone etiquette
• The 3 simple stages to a successful call – how to apply them
• KPI’s that count – How to measure for success
• The power of research

You will understand how to:

• Have the confidence to pick up the phone
• Use proven techniques to disarm people and take control of your conversations
• Make grow your business and have lots of people thanking you for calling

Website – www.anthonystears.co.uk
Twitter – @PhoneAssassin
Facebook – https://www.facebook.com/thetelephoneassassin/
LinkedIn – https://www.linkedin.com/in/anthony-stears/
Instagram – Telephone Assassin